Volunteers and team members from AdventHealth assist community members who have come to participate in the Glendale Heights Mission Clinic. Photo Credit: David Pflederer

August 10, 2022

Volunteers provide care and resources to community in need

On June 11 a team of more than 60 AdventHealth-affiliated healthcare volunteers in the Great Lakes Region served more than 100 patients at its Glendale Heights Mission Clinic, a program that provides free medical care and services to underserved members of the community.

Visitors to the clinic received dental and vision care, school physicals, primary care and COVID-19 vaccines. Volunteer interpreters and 25 community groups also provided additional services, including healthcare information and social services resources available in the area.

The Mission Clinics draw people who have lived in the community for years as well as recent arrivals. Among the children who came to the clinic was a young boy fleeing the conflict in Ukraine and a family who recently arrived from Colombia.

Lisa Fortman, M.D., a family practice physician in the AdventHealth Medical Group, helped care for these and other patients. The Ukranian boy, who was about 10 years old, had recently come to the U.S. with his mother. He was at the clinic with his uncle who helped translate.

“At first, he had kind of a scared look on his face, but we were able to give him a little bit of comfort. I even got him to smile,” Dr. Fortman said. “I felt I was welcoming him to the U.S. It was an honor and a privilege for me to be able to help in my little way and show that there is still love in this world.”

She also examined the five Colombian children who had immigrated a few weeks earlier, giving them school physicals and answering questions some of the older children had about their health care.

Diane Novak, R.N., charge nurse at AdventHealth La Grange, also cared for the Colombian children. “They were there for a couple hours to have access to the resources we were providing,” she said.

“They were trying to make their way in a place they are not familiar with and in a language they don’t understand,” said Heather Hoffman, regional director of Clinical Mission Integration for the Great Lakes Region. “We just happened to be present at a time when they really needed help.”

She said the event showed the dedication and compassion of the volunteers, who gave up their time on a Saturday to help others. “These are clinicians who worked tirelessly for the last two years and beyond to take care of people,” she said. “That says such wonderful things about the culture of our team members.”

But Dr. Fortman and Novak were quick to say that they felt honored to help at the clinic.

“All the staff who volunteered were really enthusiastic,” Novak said. “We were there early, we did a little circle talk, we did a little prayer. Everybody was so excited to get going.”

Dr. Fortman agreed, saying, “It is our opportunity to use the talents God gave us and extend them to other people, to pour out some of the blessing that we receive in our lifetime to others.

“Being able to connect with other people just makes me smile,” she said. “I always feel good when I come home after a clinic. It gives me a sense of peace.”

 

Julie Busch is assistant vice president of Marketing & Communications for the Great Lakes Region of AdventHealth

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